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Nufu TV
Nufu TV support

Nufu TV: contact and support on WhatsApp

For the free trial, a new order, sign-in help, a renewal or cancelling, message us on WhatsApp: the team is there 24/7.

WhatsApp

Nufu TV on WhatsApp: how to reach us

WhatsApp is our only contact channel, 24/7: free trial requests, ordering, setup, sign-in, renewals and cancelling. To help the team, tell us your device, your plan if you have one, and the name or number you ordered with.

Message us on WhatsApp
Write to us

A message for the Nufu TV team

Give the right details once so the team can help faster: pick a topic and your device, then describe what you need. Your message opens in WhatsApp, and you talk with the team directly.

Your message opens in WhatsApp, ready to send. Never include a password or card number.

Quick help

Nufu TV: quick answers from support

Picture freezing or can't sign in?

Re-type your sign-in details by hand, with no space before or after, then restart the app, the device and your router, and use a wired connection if you can. Nufu TV's terms say streaming quality "may vary based on your internet connection and device capabilities".

Read the FAQ →

Need help setting up?

Our guide covers Nufu TV on a laptop or desktop, Smart TV, smartphone, tablet, Roku, Fire TV Stick, Nvidia Shield, Xbox and Chromecast. One account signs in on all of them, and the team helps on WhatsApp if you get stuck.

The setup guide →

Want to try it first?

New subscribers get a 3-day free trial, with no credit or debit card. Ask on WhatsApp and tell the team your device.

About the free trial →

Want to cancel?

You can cancel anytime: message the team at least 24 hours before your renewal date, with the name or number you ordered with. Plans renew automatically otherwise.

Billing and cancelling →